A camera run first
Inspection comes first. A camera pushed in from the cleanout records the pipe material, each joint and any roots, sags or breaks, along with how far from the cleanout each one sits.
Everything that goes down a drain leaves the house through one pipe to the city main. Cracks, sags and roots in that pipe show up as gurgling, backups in more than one fixture and soft ground over the line.
We help you reach a plumber in Kannapolis who can find the fault on camera and fix only what needs fixing.
Inspection comes first. A camera pushed in from the cleanout records the pipe material, each joint and any roots, sags or breaks, along with how far from the cleanout each one sits.
A jetter at high pressure or a rotating blade on a cable clears roots out of the pipe. A second look with the camera then decides whether the root-damaged joint can stay.
One cracked or collapsed joint is fixed at that joint. A hole is dug over the spot the camera measured, the broken length is cut out and new pipe is coupled in.
If the pipe has failed from end to end, patching one spot after another stops making sense, and the whole run is replaced with new pipe.
The city’s wastewater collection system runs about 355 miles of pipe with fifteen lift stations, and it was installed from the mid-1900s to the present. The wastewater goes to the Rocky River Regional plant of the Water and Sewer Authority of Cabarrus County (WSACC) for treatment.
The city’s report for July 2024 through June 2025 counts 168 repairs to laterals, the pipes that connect buildings to the sewer, and 562 lateral blockages cleared.
North Carolina’s Restricted Limited Plumbing license covers exterior building sewer piping and exterior water service piping of 2 inches or less, so a contractor with that license can take on a yard sewer line. A general repair of the plumbing system is also work that state law ties to a permit.
The pipe a builder laid depended on the decade, so the year your home was built says a lot about what may be under the yard. Enter it in the sewer line age checker to see which materials fit that era and how far along their service life they are.
A slow tub on its own is a drain cleaning call rather than a dig. For the water side of the house, read the repiping page, and the home page lists the others.
Call us to discuss your current issue and how we can assist you. The call is free and you get a free, personalized estimate with no obligation. We're here to help.
Call (855) 321-3426